[Zope] problems with Openticket in Zope

[Andrew Miles]

Hello,

I have just installed the Openticket, ticketing system in Zope, but 
am having some troubles.  I can log into it as an ACL user and add a 
new client to it, but when I try and create a new ticket, I get an 
error of:

Zope Error
Zope has encountered an error while publishing this resource.

Error Type: AttributeError
Error Value: 'string' object has no attribute 'date_time_stamp'

Traceback (innermost last):
   File /usr/local/zope/2-1-2/lib/python/ZPublisher/Publish.py, line 
222, in publish_module
   File /usr/local/zope/2-1-2/lib/python/ZPublisher/Publish.py, line 
187, in publish
   File /usr/local/zope/2-1-2/lib/python/Zope/__init__.py, line 221, 
in zpublisher_exception_hook
     (Object: Traversable)
   File /usr/local/zope/2-1-2/lib/python/ZPublisher/Publish.py, line 
171, in publish
   File /usr/local/zope/2-1-2/lib/python/ZPublisher/mapply.py, line 
160, in mapply
     (Object: add_call_post)
   File /usr/local/zope/2-1-2/lib/python/ZPublisher/Publish.py, line 
112, in call_object
     (Object: add_call_post)
   File /usr/local/zope/2-1-2/lib/python/OFS/DTMLMethod.py, line 172, 
in __call__
     (Object: add_call_post)
   File 
/usr/local/zope/2-1-2/lib/python/DocumentTemplate/DT_String.py, line 
528, in __call__
     (Object: add_call_post)
   File /usr/local/zope/2-1-2/lib/python/DocumentTemplate/DT_Let.py, 
line 147, in render
     (Object: rc="req_fields(REQUEST.form,
                         [('contact_name', 'Contact Name', 'string'),
                          ('problem_summary', 'Problem Summary', 'string')])")
   File /usr/local/zope/2-1-2/lib/python/Shared/DC/ZRDB/DA.py, line 
446, in __call__
     (Object: sqlNewTicket)
   File 
/usr/local/zope/2-1-2/lib/python/DocumentTemplate/DT_String.py, line 
528, in __call__
     (Object: <string>)
   File 
/usr/local/zope/2-1-2/lib/python/Products/OpenTicket/OpenTicket.py, 
line 162, in date_by_db_type
     (Object: Traversable)
AttributeError: (see above)



Any one seem this before or have any ideas what might be causing this?

The system I'm using is Zope 2.2.2, PoPy-1.3.6, and OpenTicket 1.0b2 
on a LinuxPPC system.

Thanks!

andrew

-- 
Andrew Miles | Systems Administrator

IN2 | 205 Hudson Street 7th Floor NYC 10013
Phone 646.613.2027 | Fax 646.613.0648 | Pager 800.776.0376