[Zope] Re: [ZCommerce], etc.
Spicklemire, Jerry
Jerry.Spicklemire@IFLYATA.COM
Tue, 3 Apr 2001 21:21:56 -0500
Walter said:
> Amazon has taught us all a lot about how eCommerce sites can adapt
> dynamically to user preferences and choices in such a way as to sell more
> stuff WHILE building stronger customer relationships
Maybe it isn't obvious while wrestling with the next major
Content Management contract that personalizatin a la Amazon
is relevant, but consider the possibilities. Even if the
goal of CBSNewYork.com isn't selling more CBSs, or NewYorks,
there can still be aspects of personalization to deploy.
Wouldn't the frequent flyer be tickled if the site noticed
after a few visits that VisitorX always hits the weather
page, and offers to add a link to save a few clicks?
Making this sort of thing painless to implement will get
everyone closer to the goal.
Later,
Jerry S.