[Zope] Zope email capabilities?

16 Oct 2001 11:19:04 -0600

--=-E2A9/GaI4l+3kfruH5kI
Content-Type: text/plain
Content-Transfer-Encoding: 7bit

I'm interested in Zope's email capabilitites, both incoming and
outgoing.

I imagine it's probably straightforward (e.g. there are some classes
somewhere) for me to send an outbound email from my Zope application.

However, I'm particularly curious about a way to accept and process
inbound email. Specifically, I'm considering building a basic customer
service application. Each Zope user will have a private folder, and
whenever a user sends email to, say, "support@myzopeserver.com", I'd
like for zope to store the user's email message in their Zope folder. I
will probably wrap this inside of my own ZClass, so that I can add
properties like "status" to indicate whether or not one of my staff has
replied to the customer in regards to the given message. Ultimately I'll
build some workflow around it.

Thoughts would be appreciated.

Bryan

--=-E2A9/GaI4l+3kfruH5kI
Content-Type: text/html; charset=utf-8

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN">
<HTML>
<HEAD>
 <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8">
 <META NAME="GENERATOR" CONTENT="GtkHTML/0.15.99">
</HEAD>
<BODY>
I'm interested in Zope's email capabilitites, both incoming and outgoing.

I imagine it's probably straightforward (e.g. there are some classes somewhere) for me to send an outbound email from my Zope application.

However, I'm particularly curious about a way to accept and process inbound email. Specifically, I'm considering building a basic customer service application. Each Zope user will have a private folder, and whenever a user sends email to, say, &quot;<A HREF="mailto:support@myzopeserver.com">support@myzopeserver.com</A>&quot;, I'd like for zope to store the user's email message in their Zope folder. I will probably wrap this inside of my own ZClass, so that I can add properties like &quot;status&quot; to indicate whether or not one of my staff has replied to the customer in regards to the given message. Ultimately I'll build some workflow around it.

<BR>
Thoughts would be appreciated.
<BR>

<BR>
Bryan
<BR>

<BR>

<BR>

</BODY>
</HTML>

--=-E2A9/GaI4l+3kfruH5kI--