[Zope] Moving a application from digicool.com to our host...

Richard Barrett R.Barrett@ftel.co.uk
Wed, 12 Sep 2001 15:40:29 +0100


I would have thought that you would be best advised to address this to 
digicool aka zope corporation at an email address you might find on 
http://www.zope.com/AboutUs/ContactUs.

As a user of zope, which is why I subscribe to this list, I'm not 
interested in whatever commercial problem you and your employers have. 
Trying to embarrass digicool or whatever your objective was in posting to 
this list is, in my opinion, out of order.

At 09:21 12/09/2001 -0500, you wrote:
>Greetings fellow earthlings,
>
>I have just been retained as a web consultant for the local newspaper. One
>of the projects they have for me involves Zope (which I have not worked
>with beyond installing it a couple of times, but have followed it's
>development for a couple of years). Apparently they purchased this
>application from Digicool and also hosted it with them. They were told that
>Digicool is going out of the hosting business and they would have to move
>the application. They don't seem to have any of the documentation that came
>with the program when it was purchased.
>
>My understanding is that the directory was tarred or zipped and moved to
>the new server. The hosting company knows nothing about Zope. They are
>supposed to be giving me shell access to do what needs to be done.
>
>So... a couple of questions.
>1) How do I find out what sort of Support Contract the newspaper has with
>Zope.com (if any... this was purchased some time ago).
>2)Do you feel it would be necessary to purchase a new support contract
>(assuming the old one has expired) or once things are installed and running
>is there much to support?
>3) Since this application was purchased some time ago, I'm wondering if it
>will still work with a current version of Zope (or is it likely that
>something is broke).
>4) What steps do you recommend for moving this application successfully?
>I'm assuming I would start with getting the current version of Zope
>installed on the new host and somehow exporting the database into the new
>database. Any pointers to HOWTOs, etc?
>
>I would think that since DigiCool (now Zope) caused this problem by going
>out of the hosting business that they would provide some sort of
>instructions/information for their customers that are placed in this
>position.
>
>Darren Addy
>Web Specialist
>Information Technology Services
>University of Nebraska at Kearney
>
>
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