Zope.com saved us! (was Re: [Zope] Recovery Disaster)

Reinoud van Leeuwen reinoud.v@n.leeuwen.net
Tue, 30 Jul 2002 17:36:28 +0200


On Tue, Jul 30, 2002 at 10:25:50AM -0500, David Huttleston Jr wrote:
> Many thanks to Jim and Sean at Zope.com for saving our 
> bacon!  Prior to this emergency, we had no contact with 
> Zope.com, we just knew they provided commercial support for 
> Zope.  Monday morning we called hoping they could help-- 
> within four hours of our initial contact, we received a 
> 55MB zexp file with all our rescued sites.  Boy, were we 
> happy to see two folders called "dev" and "prod".
> 
> Lessons learned--
> 1)  DO NOT export the root directory from the ZMI.  Since it
>     includes the controlpanel and such, it can NOT be
>     imported into a running Zope.  i.e. It's useless!
> 2)  DO have serveral backups of Data.fs and Data.fs.index
>     One backup recent backup is not enough-- it might fail.
> 3)  DO have backups of your Extensions and Products 
>     directories saved with your Data.fs.  Without these,
>     versioning problems can make restoring a nightmare.
> 4)  Contact Zope.com if you're outa tricks or outa time.
> 
> Happy (and Safe) Zoping to all,
>   Dave
> 
> On Monday 29 July 2002 02:18 am, David Huttleston Jr wrote:
> > I'm in a big bind.  During a server upgrade our
> > tape unit ate our backup tape.  :(  So our Data.fs
> > file is not recoverable.  We have an XML export of
> > the root folder of Zope about 300MB), which
> > has everything we need.  But, it will not load
> > into our new Zope.

5) NEVER rely on a single backup tape.

";-)
-- 
__________________________________________________
"Nothing is as subjective as reality"
Reinoud van Leeuwen    reinoud.v@n.leeuwen.net
http://www.xs4all.nl/~reinoud
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