[Zope] Strange pdf problem

Etienne Labuschagne ELabuschagne@gims.com
Tue, 21 May 2002 13:39:07 +0200


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I've currently got the same problem.  I've got Zope 2.4.1 running on a Win2K
server box.  The machine I am testing from has Windows 2000 Professional
running using IE 6.0 as browser.

Some PDFs work others don't.  On my machine with only Adobe Acrobat Reader,
I get the blank screen.  On one of my colleagues with the full Adobe
installation, we don't get the problem.

Only a switch between me and the server.  Unfortunately I have no idea at
the moment on how to solve the problem!

Regards
Etienne

-----Original Message-----
From: Markus Schaber [mailto:markus.schaber@student.uni-ulm.de]
Sent: Tuesday, March 12, 2002 10:00 PM
To: zope@zope.org
Subject: Re: [Zope] Strange pdf problem


Hi,

Derek Simkowiak wrote:

> -> > We have a pdf file in our database, and there's a Problem with 
> -> > displaying it.
> 
> 	Please descibe the web hosting setup this is being served from. 
> 	I.e., what O.S. is the origin server, are there any proxies
> 	involved (and what are their O.S.'s), is there any kind of
> 	caching being done, etc.  Also, is Apache anywhere in the chain
> 	(perhaps as a caching proxy)?  Are there any load-balancing
> 	routers in the way?

It was using IE on Win, Netscape 4.7 on Linux and Mozilla 0.9.8 on
Linux. This seems to imply that it's a problem with the acroread plugin,
and not with the OS or the Browser.

The windows machine was on the same subnet (I think a switch was
inbetween, but might be a bridge), the linux client had some routers
inbetween, but no load balancing. The server is an debian woody on linux
2.4.17, Apache 1.3.23-1 using mod-rewrite using proxy rules [P] to hide
zope 2.4.2-0.2, all the precompiled debian packages.

We currently "solved" the problem by putting the file into a directory
where it is served directly by apache, and this seems to work.

Markus

-- 
"Ihre Meinung ist mir zwar widerlich, aber ich werde mich dafuer 
totschlagen lassen, dass sie sie sagen duerfen." - Voltaire

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<TITLE>RE: [Zope] Strange pdf problem</TITLE>
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<P><FONT SIZE=3D2>I've currently got the same problem.&nbsp; I've got =
Zope 2.4.1 running on a Win2K server box.&nbsp; The machine I am =
testing from has Windows 2000 Professional running using IE 6.0 as =
browser.</FONT></P>

<P><FONT SIZE=3D2>Some PDFs work others don't.&nbsp; On my machine with =
only Adobe Acrobat Reader, I get the blank screen.&nbsp; On one of my =
colleagues with the full Adobe installation, we don't get the =
problem.</FONT></P>

<P><FONT SIZE=3D2>Only a switch between me and the server.&nbsp; =
Unfortunately I have no idea at the moment on how to solve the =
problem!</FONT>
</P>

<P><FONT SIZE=3D2>Regards</FONT>
<BR><FONT SIZE=3D2>Etienne</FONT>
</P>

<P><FONT SIZE=3D2>-----Original Message-----</FONT>
<BR><FONT SIZE=3D2>From: Markus Schaber [<A =
HREF=3D"mailto:markus.schaber@student.uni-ulm.de">mailto:markus.schaber@=
student.uni-ulm.de</A>]</FONT>
<BR><FONT SIZE=3D2>Sent: Tuesday, March 12, 2002 10:00 PM</FONT>
<BR><FONT SIZE=3D2>To: zope@zope.org</FONT>
<BR><FONT SIZE=3D2>Subject: Re: [Zope] Strange pdf problem</FONT>
</P>
<BR>

<P><FONT SIZE=3D2>Hi,</FONT>
</P>

<P><FONT SIZE=3D2>Derek Simkowiak wrote:</FONT>
</P>

<P><FONT SIZE=3D2>&gt; -&gt; &gt; We have a pdf file in our database, =
and there's a Problem with </FONT>
<BR><FONT SIZE=3D2>&gt; -&gt; &gt; displaying it.</FONT>
<BR><FONT SIZE=3D2>&gt; </FONT>
<BR><FONT SIZE=3D2>&gt; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Please descibe =
the web hosting setup this is being served from. </FONT>
<BR><FONT SIZE=3D2>&gt; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I.e., what O.S. =
is the origin server, are there any proxies</FONT>
<BR><FONT SIZE=3D2>&gt; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; involved (and =
what are their O.S.'s), is there any kind of</FONT>
<BR><FONT SIZE=3D2>&gt; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; caching being =
done, etc.&nbsp; Also, is Apache anywhere in the chain</FONT>
<BR><FONT SIZE=3D2>&gt; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (perhaps as a =
caching proxy)?&nbsp; Are there any load-balancing</FONT>
<BR><FONT SIZE=3D2>&gt; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; routers in the =
way?</FONT>
</P>

<P><FONT SIZE=3D2>It was using IE on Win, Netscape 4.7 on Linux and =
Mozilla 0.9.8 on</FONT>
<BR><FONT SIZE=3D2>Linux. This seems to imply that it's a problem with =
the acroread plugin,</FONT>
<BR><FONT SIZE=3D2>and not with the OS or the Browser.</FONT>
</P>

<P><FONT SIZE=3D2>The windows machine was on the same subnet (I think a =
switch was</FONT>
<BR><FONT SIZE=3D2>inbetween, but might be a bridge), the linux client =
had some routers</FONT>
<BR><FONT SIZE=3D2>inbetween, but no load balancing. The server is an =
debian woody on linux</FONT>
<BR><FONT SIZE=3D2>2.4.17, Apache 1.3.23-1 using mod-rewrite using =
proxy rules [P] to hide</FONT>
<BR><FONT SIZE=3D2>zope 2.4.2-0.2, all the precompiled debian =
packages.</FONT>
</P>

<P><FONT SIZE=3D2>We currently &quot;solved&quot; the problem by =
putting the file into a directory</FONT>
<BR><FONT SIZE=3D2>where it is served directly by apache, and this =
seems to work.</FONT>
</P>

<P><FONT SIZE=3D2>Markus</FONT>
</P>

<P><FONT SIZE=3D2>-- </FONT>
<BR><FONT SIZE=3D2>&quot;Ihre Meinung ist mir zwar widerlich, aber ich =
werde mich dafuer </FONT>
<BR><FONT SIZE=3D2>totschlagen lassen, dass sie sie sagen =
duerfen.&quot; - Voltaire</FONT>
</P>

<P><FONT =
SIZE=3D2>_______________________________________________</FONT>
<BR><FONT SIZE=3D2>Zope maillist&nbsp; -&nbsp; Zope@zope.org</FONT>
<BR><FONT SIZE=3D2><A =
HREF=3D"http://lists.zope.org/mailman/listinfo/zope" =
TARGET=3D"_blank">http://lists.zope.org/mailman/listinfo/zope</A></FONT>=

<BR><FONT SIZE=3D2>**&nbsp;&nbsp; No cross posts or HTML encoding!&nbsp;=
 **</FONT>
<BR><FONT SIZE=3D2>(Related lists - </FONT>
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