[Zope] [ANN] MailManager 1.0

Andrew Veitch andrew at logicalprogression.net
Fri Jun 11 14:53:18 EDT 2004


Here's the press release for the launch of MailManager 1.0. Sorry for 
the marketing speak! We appreciate the help that we've had over the 
past year from the Zope/Python community.

Rgds

Andrew

--
Logical Progression announce the release of MailManager 1.0 the open 
source email management system.

According the Jupiter Research customer service emails will rise from 1 
billion a year to 3.3 billion by 2008. Companies, particularly smaller 
businesses are finding it increasingly difficult to deal with the 
increasing volumes. With MailManager companies can be sure that:

* Email goes to the right person
* Incoming messages will be prioritized
* Service level targets will be met
* Standard reply templates will speed up replies
* Managers can track performance

MailManager is available on Windows, Linux and Unix. There is also a 
hosted service for organizations that don't want the hassle of running 
their own servers.

"MailManager is EXTACTLY what we were looking for and has
really solved our problem of managing email from thousands of users and 
sharing the workload among our small, distributed staff," says Jeremy 
Bencken of ApartmentRatings.com.

"MailManager has simplified management of our sales and support email," 
said George Donnelly of Zettai.net. "We now spend less time fiddling 
with the technology and are able to respond more quickly to our 
clients. Searching and classifying our old email is now effortless."

Andrew Veitch, CEO of Logical Progression used a presentation at the 
Euro Python conference, Gothenburg to thank the community. "Over the 
last eleven months we've have had 65 feature suggestions and over 100 
bug reports and technical contributions. MailManager 1.0 would not have 
been possible without the help from our global community."

Logical Progression particularly wish to thank Zettai.net who have 
funded the development of some new features which will appear in the 
next version.

The MailManager hosted service is at:
http://www.logicalware.net

Open source portal:
http://mailmanager.sourceforge.net

Press contact:
Andrew Veitch, CEO
+44 131 550 3733
andrew at logicalprogression.net


-- 
Logical Progression Ltd, 20 Forth Street, Edinburgh EH1 3LH, UK
Tel: +44 (0)131 550 3733 Web: http://www.logicalprogression.net/




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