replacing ZClasses for customer (was Re: [Zope] Zope 2.7 Problem w/Value Error: unpack list of wrong size)

[Chris Withers]

Paul Howell wrote:

> Yes, which is all too unfortunate.  "Getting to Yes" in marketing 
> amounts to determining what the customer truly wants, and then selling 
> exactly that (or, what seems to be "exactly that").   As 
> programmers/consultants, we need to make ourselves fully aware that what 
> we create for a client/customer should meet their needs or solve their 
> problems.  When we can make OUR programming desires mesh with THEIR 
> organizational needs, marketing becomes a simple extension of doing what 
> we already do well.  To do this well requires taking the time to fully 
> understand what a customer really wants or needs, not just what they say 
> they need.

FWIW, the sales methodology this woman came up with is pretty nifty:

http://www.newsalesparadigm.com/

cheers,

Chris

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