[Zope] Trouble Tickets not being assigned correctly

Chris Withers chris at simplistix.co.uk
Thu May 20 11:01:50 EDT 2004


aleckz at rapidreporting.com wrote:

> The trouble ticket system is not assigning tickets automatically.  It is defaulting to "Self" when raising the request.  Folks without admin rights are not able to assign the ticket.  Anyone happen to know why this is? do we have to give everyone admin rights? i would think not... someone help please!

It may suprise you to learn that while some members of this list purport to be 
psychic, the rest of us aren't...

What "trouble ticket system" are you using?
What version of Zope?

cheers,

Chris

-- 
Simplistix - Content Management, Zope & Python Consulting
            - http://www.simplistix.co.uk




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