[Zope] Ghost user in Zope 2.7.6 on Win32

[Chris McDonough]

It *sounds* like you might be behind some sort of load balancer  
that's talking to completely different Zope instances depending on  
some randomness.  Is there only one Zope instance in play here?

- C

On Jun 1, 2006, at 6:53 PM, Dale Strickland-Clark wrote:

> We have a strange case of a user disappearing from the acl_users  
> folder.
>
> The user used to be there and has been using the web site for some  
> months but
> today, she reports that she has lost her permissions. Investigation  
> revealed
> that her user id had disappeared from acl_users (it was the only  
> one in
> there) at that folder level.
>
> Using the ZMI, I added her back in and it all seemed OK but then I  
> realised I
> had given her the wrong role. I went back and corrected the role  
> but she
> disappeared again.
>
> Now, even though the folder is showing "There are no users  
> defined", when I
> try and add her back in, I get "A user with the specified name already
> exists".
>
> I experimented a bit more.
>
> I added another user and gave it Manager role. I can't delete this  
> one.
>
> I added another user and gave it one of our roles, Reviewer (the  
> same as the
> original ghost user). This one vanished immediately.
>
> Can anyone offer any clues as to what might be happening here? Is  
> it safe to
> delete and re-create the acl_users folder?
>
> Thanks for any help.
> -- 
> Dale Strickland-Clark
> Riverhall Systems Ltd - www.riverhall.co.uk
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