[Zope] problem authenticating, even with emergency user

[Ben Bartrum]

> -----Original Message-----
> From: jens at dataflake.org
> Sent: Thu, 17 Jan 2008 15:00:40 +0100
> To: zope at zope.org
> Subject: Re: [Zope] problem authenticating, even with emergency user
> 
> 
> On Jan 17, 2008, at 14:39 , Ben Bartrum wrote:
> 
>> Hello
>> 
>> A Zope site which is running fine, is refusing all authentication
>> with the error below.   I have tried the emergency user and
>> restarted Zope, but the emergency user gets the same error:
>> 
>> 
>> Site Error
>> An error was encountered while publishing this resource.
>> AttributeError
>> Sorry, a site error occurred.
>> Traceback (innermost last):
>> Module ZPublisher.Publish, line 188, in publish_module_standard
>> Module Products.PlacelessTranslationService.PatchStringIO, line 51,
>> in new_publish
>> Module ZPublisher.Publish, line 145, in publish
>> Module Zope2.App.startup, line 222, in zpublisher_exception_hook
>> Module ZPublisher.Publish, line 105, in publish
>> Module ZPublisher.BaseRequest, line 446, in traverse
>> Module ZPublisher.BaseRequest, line 550, in old_validation
>> AttributeError: __getitem__ (Also, the following error occurred
>> while attempting to render the standard error message, please see
>> the event log for full details: getUserById)
> 
> I bet you're running a non-standard user folder, and for some reason
> the user folder instance is broken. If you can't find why it is broken
> and the broken user folder is at the root of your Zope instance then
> fixing it would involve work in the debugger to delete the old one and
> create a new standard user folder.
> 
> jens



Thanks Jens

The live server is a Sun server - the Zope installation was copied over from an older Sun server about a month ago, and seemed to run fine unless we try to log in.

The root folder of Zope does not have a MySQLUserfolder, but the main subfolder - which hosts the website - has.  When authenticating to the website (MySQLUserfolder) I get the traceback.  But I can also not authenticate to the ZMI (I get access denied with a known good password and with the emergency user.)  But I know I should have access to the ZMI, because I can copy the Data.fs to a test server and login to that.  So somehow now authentication is broken for both Zope and MySQL authentication.
This led me to think the problem is in the Zope files, and I ran a diff between my test system (Debian) and the live Sun server.

Many files differ, but in a way one would expect - the Python path is not the same, so the first line of every .py file is different.  Also, *.pyc and *.pyo differ - likely because of the different Python paths.  But a number of file names on the Sun server worry me.   They miss the last letter - for example __init__.p instead of __init__.py.  I worry that the system admins (who I haven't met yet) may somehow have managed to lose the last letters of some file names, although I have no idea how that would be possible.
Is it possible that Zope can run sucessfully with these incorrect filenames, and only the authentication is broken?

Only in Sunsrv/lib/python/Products/Five/doc/products/InterfaceTutorial: __init__.p
Only in Debian/lib/python/Products/Five/doc/products/InterfaceTutorial: __init__.py
Only in Sunsrv/lib/python/Products/PageTemplates/tests/input: CheckPathNothing.htm
Only in Debian/lib/python/Products/PageTemplates/tests/input: CheckPathNothing.html
Only in Sunsrv/lib/python/Products/PageTemplates/tests/input: StringExpression.htm
Only in Debian/lib/python/Products/PageTemplates/tests/input: StringExpression.html
Only in Sunsrv/lib/python/Products/PluginIndexes/DateIndex/tests: test_DateIndex.p
Only in Debian/lib/python/Products/PluginIndexes/DateIndex/tests: test_DateIndex.py
Only in Sunsrv/lib/python/Products/PluginIndexes/TextIndex/dtml: addVocabulary.dtm
Only in Debian/lib/python/Products/PluginIndexes/TextIndex/dtml: addVocabulary.dtml
Only in Sunsrv/lib/python/Products/PythonScripts/tests/tscripts: mutate_literals.p
Only in Debian/lib/python/Products/PythonScripts/tests/tscripts: mutate_literals.ps
Only in Sunsrv/lib/python/Testing/ZopeTestCase/zopedoctest: testFunctionalDocTest.p
Only in Debian/lib/python/Testing/ZopeTestCase/zopedoctest: testFunctionalDocTest.py
Only in Sunsrv/lib/python/zope/app/apidoc/codemodule/browser: class_index.p
Only in Debian/lib/python/zope/app/apidoc/codemodule/browser: class_index.pt
Only in Sunsrv/lib/python/zope/app/apidoc/codemodule/browser: configure.zcm
Only in Debian/lib/python/zope/app/apidoc/codemodule/browser: configure.zcml
Only in Sunsrv/lib/python/zope/app/apidoc/codemodule/browser: static_menu.p
Only in Debian/lib/python/zope/app/apidoc/codemodule/browser: static_menu.pt
Only in Sunsrv/lib/python/zope/app/onlinehelp: onlinehelp-configure.zcm
Only in Sunsrv/lib/python/zope/app/pagetemplate/ftests: configure.zcm
Only in Debian/lib/python/zope/app/pagetemplate/ftests: configure.zcml
Only in Sunsrv/lib/python/zope/app/pagetemplate/ftests: test_nested.p
Only in Debian/lib/python/zope/app/pagetemplate/ftests: test_nested.py
Only in Sunsrv/lib/python/zope/app/pagetemplate/tests: test_binding.p
Only in Debian/lib/python/zope/app/pagetemplate/tests: test_binding.py
Only in Sunsrv/lib/python/zope/app/pagetemplate/tests: test_viewzpt.p
Only in Debian/lib/python/zope/app/pagetemplate/tests: test_viewzpt.py
Only in Sunsrv/lib/python/zope/app/preference: preference-configure.zcm
Only in Sunsrv/lib/python/zope/app/publisher/browser/tests: testi18nfileresource.p
Only in Debian/lib/python/zope/app/publisher/browser/tests: testi18nfileresource.py
Only in Sunsrv/lib/python/zope/documenttemplate/tests: dtmltestbase.p
Only in Debian/lib/python/zope/documenttemplate/tests: dtmltestbase.py
Only in Sunsrv/lib/python/zope/documenttemplate/untrusted: __init__.p
Only in Sunsrv/lib/python/zope/pagetemplate/tests/input: checknothing.htm
Only in Debian/lib/python/zope/pagetemplate/tests/input: checknothing.html
Only in Sunsrv/lib/python/zope/pagetemplate/tests/input: checkpathalt.htm
Only in Debian/lib/python/zope/pagetemplate/tests/input: checkpathalt.html
Only in Sunsrv/lib/python/zope/pagetemplate/tests/testpackage: __init__.p
Only in Sunsrv/lib/python/zope/structuredtext/regressions: examples1.re
Only in Debian/lib/python/zope/structuredtext/regressions: examples1.ref
Only in Sunsrv/lib/python/zope/structuredtext/regressions: examples1.st
Only in Debian/lib/python/zope/structuredtext/regressions: examples1.stx

____________________________________________________________
GET FREE 5GB EMAIL - Check out spam free email with many cool features!
Visit http://www.inbox.com/email to find out more!