Is there anyway to get a hold off the message-id of e-mail sent through the sendmail tag?
As far as I can see, there isn't any generation of a message-id in the MailHost product. [snip]
Thanks for the suggestion, this is what I'm trying to do: We're building a customer relationship management system and one part of it is a request tracking system. For a particular request there can be many tasks assigned to various supporters. A supporter can give feedback to customer from a task assigned to him. If the customer replies to this task via e-mail I want to associate that message with the task where the feedback originated from but most e-mail clients discard custom headers but preserve a 'In-Reply-To' header with the original message-id. This is what I do currently: If the supporter sends feedback to the customer I send a copy of the mail back into zope to get the message-id generated by the MTA and then store the message with the approriate task. When the customer replies to this message I search a catalog for the original message-id via the 'In-Reply-To' header and then associate the reply with the correct task. In this way one can keep track of all correspondence on a specific task. If I can generate the message-id like you suggested then I don't have to send a copy of the message back into zope but can save a copy directly in Zope. Any other suggestions would be more than welcome. Roché