Your points are valid, but I think I maybe didn't explain myself well enough. I was just thinking of it happening in debug mode, not on a live server. So many people may find bugs but don't know about the collector. Even just a link to the collector would encourage more people to report bugs. There would be a greater volume of false positives, but this is a bug management issue, not a reason to discourage bug reports. IMO we should be aiming at a very stable, bug free system, and for that we need lots of eyeballs. All this thinking just came from the observation that real bugs often don't get reported because someone doesn't know about the collector, or even how to report bugs well. seb ----- Original Message ----- From: Chris Withers <chrisw@nipltd.com> To: seb bacon <seb@jamkit.com> Cc: <zope-dev@zope.org> Sent: Sunday, November 11, 2001 11:14 AM Subject: Re: [Zope-dev] bug reporting idea
seb bacon wrote:
What do people think about a semi-automatic bug reporting system, like the gnome bug buddy?
Gotta be a big -1 from me I'm afraid.
There's a few issues:
- huge ammounts of false reports. Imagine someone who sticks up their first Zope site has a slight bug. Everyone who visits it sees the warning and 'does their duty' by reporting the bug.
- irritation factor for site users - I go to special efforts to kill off Netscape's thing when I'm using Mozilla 'cos it just adds more time to recovering from a Mozilla crash/hang/etc. With a website, people might well walk away :-(
however, this last one is the killer for me:
- security. As someone who runs Zope servers, I don't want _anything_ automatically dumping potentially senesitive information out of my server. And yes, I am one of those people who sometimes 'cleans' tracebacks before posting them here or in the collecto ;-)
cheers,
Chris