Greetings all, I'm 100% new to Zope. A complete Zope newbie. I've done web Work for more than a dozen years... just never with Zope. When serving a web page, we get an error that involves the fetching and display of a document to the browser. Evidently, it's choking on some unicode bytes when it's expecting plain ascii. I'm assuming it's /usr/lib/zope2.7/lib/python/Products/PageTemplates/PageTemplate.py that's causing the problem as the data isn't somehow massaged correctly before processing arrives at /usr/lib/python2.3/StringIO.py line 203. I don't know if the bad byte is in a zope template, document, or a database record that it's fetching. I do believe this installation of Zope uses Plone... but I've no idea whether Plone is somewhere used in the error stream of all the different calls. Do I need to post more information? Tell me .. and I'll get it. If this comes down to a patch, I've no idea how-to apply a patch once I get my grubby mits upon the patch. So, I'll need a bit of help with that as well. If I've posted this in the wrong place.. please forgive me and point me to the right place that I might ask the proper folk to help me. Thanks a lot .. and thanks in advance Tyler ====================TRACEBACK=============================== 2006-11-29T11:03:37 ERROR(200) SiteError http://www.teamhancock.com/help/bb-install Traceback (most recent call last): File "/usr/lib/zope2.7/lib/python/ZPublisher/Publish.py", line 101, in publish request, bind=1) File "/usr/lib/zope2.7/lib/python/ZPublisher/mapply.py", line 88, in mapply if debug is not None: return debug(object,args,context) File "/usr/lib/zope2.7/lib/python/ZPublisher/Publish.py", line 39, in call_object result=apply(object,args) # Type s<cr> to step into published object. File "/var/lib/zope2.7/instance/zeo/Products/CMFDefault/SkinnedFolder.py", line 80, in __call__ return view() File "/usr/lib/zope2.7/lib/python/Shared/DC/Scripts/Bindings.py", line 306, in __call__ return self._bindAndExec(args, kw, None) File "/usr/lib/zope2.7/lib/python/Shared/DC/Scripts/Bindings.py", line 343, in _bindAndExec return self._exec(bound_data, args, kw) File "/var/lib/zope2.7/instance/zeo/Products/CMFCore/FSPageTemplate.py", line 191, in _exec result = self.pt_render(extra_context=bound_names) File "/var/lib/zope2.7/instance/zeo/Products/CMFCore/FSPageTemplate.py", line 124, in pt_render result = FSPageTemplate.inheritedAttribute('pt_render')( File "/usr/lib/zope2.7/lib/python/Products/PageTemplates/PageTemplate.py", line 97, in pt_render return output.getvalue() File "/usr/lib/python2.3/StringIO.py", line 203, in getvalue self.buf += ''.join(self.buflist) UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 501: ordinal not in range(128) -- Tyler Nally tnally@teamhancock.com