Koch Marc wrote:
Please let me ask your advice on how to realize the following:
I would like to build an application for handling development requests. These requests should be submitted by our end-users through our Intranet to my team. We then look at each new request and dispatch it to one or more development team for approval (or rejection). At this stage: - The end-user should be able to see that his request has been dispatched - The concerned development team(s) should see that there is a new request, they could look at it and accept it or reject it and give a comment When all the teams have replied, my team would add a summarized comment to the request and the end-user should be able to see this. At this point, the request handling for my team is at its end.
Requests should be submitted by a Web-Form and may contain an arbitrary file (eg. Word Document). The end-user and the development team should see only what they are concerned with. My team needs a global overview.
Check out the Tracker product: http://www.zope.org/Members/klm/TrackerWiki/FrontPage HTH, Michael Bernstein.