Hi all, I have been looking for an open source issue tracking/Help desk solution for quite some time. My requirements are: 1) Must be a Zope app as I want to learn zope and introduce the technology at work. I believe the best way to sell Zope at my company is to implement it with an Issue tracking application. 2) Issues can be fed into the system via e-mail 3) Must support file attachments (not necessarily from the e-mail interface) 4) Has nice interface and good searching tools. I found Issue Tracker from Peter Bengtsson. It is really nice, but there is no support for creating issues from e-mail. I have contacted the developer, but He has no plan for adding this feature at this time. I would like to create it, but my knowledge in zope is way too limited, don't know what is the best way to start this. I know I could use postfix to deliver to a program, but from there... Any ideas??? Francois