I'm going to be teaching a course to get some people started using Zope.
I haven't (yet) had to teach anybody to use zope, but I have had to teach others how to use other web based content management systems. Two things really helped out: 1) Create a step by step manual that explains exactly how to do all the tasks you want them to be able to do. I found that what was really painfully detailed for me, was barely adequete for them. What's really obvious to you, won't be adequete to them. And PRINT IT OUT! That way they can make notes, etc, while you're explaining things to them. I found that creating that manual took forever, but it's helpful in case I get run over by a bus tomorrow, and it gives users something to consult when they have questions. 2) I just show users what they need to know and try to remove the clutter. That way they're less confused. I don't know if that's the kind of information you're looking for, but maybe it'll be helpful. Rita Mikusch __________________________________________________ Do you Yahoo!? Faith Hill - Exclusive Performances, Videos & More http://faith.yahoo.com