Hi all, We run Freezope.org, a site where people can get their own folder with Manager/Owner access. Of course, users should not be able to mess up things outside their own folder. However, they can. The problem seems to be with the helpfiles included with the installed products. For some reason, these are sometimes/always changed (as in: writable, modified) when accessed. This often gives us (harmless?) log entries such as: 2002-03-06T03:48:56 INFO(0) Z2 CONFLICT Competing writes at, /HelpSys/menu Traceback (innermost last): File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZPublisher/Publish.py, line 171, in publish File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZPublisher/mapply.py, line 160, in mapply (Object: menu) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZPublisher/Publish.py, line 112, in call_object (Object: menu) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/Shared/DC/Scripts/Bindings.py, line 324, in __call__ (Object: menu) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/Shared/DC/Scripts/Bindings.py, line 354, in _bindAndExec (Object: menu) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/App/special_dtml.py, line 244, in _exec (Object: menu) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/TreeDisplay/TreeTag.py, line 159, in render (Object: a tree tag) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/TreeDisplay/TreeTag.py, line 269, in tpRender (Object: HelpSys) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/TreeDisplay/TreeTag.py, line 523, in tpRenderTABLE (Object: HelpSys) (Info: (['Tm9uZQ==', []], {'childless_decoration': '', 'id': 'tpId', 'branches': 'tpValues', 'url': 'tpURL'}, (['Tm9uZQ==', []],), (['Tm9uZQ==', []],))) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/TreeDisplay/TreeTag.py, line 323, in tpRenderTABLE File /usr/local/zope/Zope-2.4.4b1-src/lib/python/HelpSys/HelpSys.py, line 228, in tpValues File /usr/local/zope/Zope-2.4.4b1-src/lib/python/HelpSys/HelpSys.py, line 331, in tpValues (Object: Help) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZODB/Connection.py, line 535, in setstate ConflictError: ("'\\x00\\x00\\x00\\x00\\x00\\x0f{\\xee'", '<extension class HelpSys.HelpTopic.STXTopic at 85934e8>') --- end of trace --- However, if one of the freezope users creates a version, starts working in this version, and then consults any of the help pages for the installed products, this page will be write-locked, and unaccessible for all other users. When accessing the helppages, the following error appears: Zope Error Zope has encountered an error while publishing this resource. Error Type: VersionLockError Error Value: ("'\\x00\\x00\\x00\\x00\\x00\\x10&r'", '/ZopeHosting/freezope/ivotest.freezope.org/myversion') Troubleshooting Suggestions * The URL may be incorrect. * The parameters passed to this resource may be incorrect. * A resource that this resource relies on may be encountering an error. For more detailed information about the error, please refer to the HTML source for this page. If the error persists please contact the site maintainer. Thank you for your patience. Traceback (innermost last): File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZPublisher/Publish.py, line 223, in publish_module File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZPublisher/Publish.py, line 187, in publish File /usr/local/zope/Zope-2.4.4b1-src/lib/python/Zope/__init__.py, line 226, in zpublisher_exception_hook (Object: Config.stx) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZPublisher/Publish.py, line 175, in publish File /usr/local/zope/Zope-2.4.4b1-src/lib/python/Zope/__init__.py, line 240, in commit File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZODB/Transaction.py, line 302, in commit File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZODB/Connection.py, line 420, in commit (Info: (('HelpSys.HelpTopic', 'STXTopic'), '\x00\x00\x00\x00\x00\x10&r', '')) File /usr/local/zope/Zope-2.4.4b1-src/lib/python/ZODB/FileStorage.py, line 658, in store (Object: /usr/local/zope/zopesites/freezope/var/Data.fs) VersionLockError: (see above) --- end of trace --- Could this be considered a bug? Why is this happening at all? With regards, Ivo -- Drs. I.R. van der Wijk -=- Brouwersgracht 132 Amaze Internet Services V.O.F. 1013 HA Amsterdam, NL -=- Tel: +31-20-4688336 Linux/Web/Zope/SQL/MMBase Fax: +31-20-4688337 Network Solutions Web: http://www.amaze.nl/ Consultancy Email: ivo@amaze.nl -=-