On Fri, 24 Sep 2004 23:25:56 -0400, Chris McDonough wrote:
On Fri, 2004-09-24 at 18:28, Michael R. Bernstein wrote:
You typed it in wrong. If you click the URL I provided above, Google searches for 'zope sessions'. You obviously searched for 'zope+sessions'. Plus signs in URLs are spaces.
FWIW, when I click on the provided URL I don't see the Session chapter of the Zope book as any direct result until the 27th link. And it's the one at ZopeWiki.org, which isn't really "canonical". I find this strange, given that Google is typically so good at this kind of thing and given that you apparently see different results.
Darn, now *I'm* getting the same results as you, Chris. Google must have done an index update, and not for the better. Well, if I get bad results from searching the web in general, I restrict my search to zope.org: http://www.google.com/search?q=sessions+site%3Azope.org Now the Sessions chapter is the *first* result. Or I can search the mailing lists (not very helpful in this particular case): http://www.google.com/search?q=sessions+site%3Alists.zope.org
Regardless, I can sympathize with both sides of this argument. I have been on both sides in the past. IMO:
- the questioner should try to provide a roundup of the things he has already tried and might try soon [snip]
- when a questioner gets a response that isn't satisfactory and feels compelled to reask, he should state exactly why the original response was unsatisfactory. [snip]
- if a responder doesn't feel like he has to provide a detailed answer because it's an RTFM question, it would be nice of him to give a URL or another detailed description of where in TFM to look. If he doesn't have the time to do this, he might consider not responding at all. OTOH, sometime the slightest clues are useful, so it's somewhat of a judgment call.
- a responder should be courteous and not harsh. [snip]
I agree with your guidelines, Chris, and I've been on both sides too. I will however note that the first to be discourteous in this *particular* case was the questioner, not the respondent (theories on German propensities toward the use of etiquette notwithstanding). -- Michael Bernstein