[Zope] Product to manage office task and request

Hi everybody, I'm looking for a product which can help me to store and manage all the requests people send to others in my company. I mean that for example if somebody wants the fax to be fixed, he could send a request on the intranet through this product. The "fax fixer man" could say when he will come to fix it. Everybody could read on the intranet at wich step the resolution of a request is. I don't know if it's clear enough but, does anybody know a product to do that ? Thanks _________________________________________________________________ Téléchargez MSN Explorer gratuitement à l'adresse http://explorer.msn.fr/intl.asp