I'm a Zope/Plone newbie, making the transition from HTML/Perl. I'm having a hard time finding a Zope hosting company that provides the kind of support I'm used to getting. I've read through a lot of http://zope.org/Resources/ZSP, but I thought I might get better suggestions here. Here's what I'd like: * 7x24 phone support * Hosting at a secure site with redundency * Trouble-ticket tracking for emailed inquiries In terms of the level of support, I'm not after over-the-phone tutorials. But if I ask for more disk, or the account to be restored from backups, or for some standard feature of their service, I'd like to get an acknowledgement within 30 minutes and a promise of when the service will be performed. I get this kind of service today in the non-Zope world for $20 to $50/month. I consider $20-$50 inexpensive. My (frustrating) experience so far trying to find a Zope host has been either: * Small, inexpensive, host the server in the back of the office, no support * Medium, inexpensive, secure hosting, email-only slow-to-respond support * Hundreds of dollars a month overkill Thanks in advance, ...mike