On Wed, Nov 10, 1999 at 06:16:54PM -0500, srl wrote:
On Wed, 10 Nov 1999, Clarence T. Pate wrote:
Is anyone working on a product that resembles a trouble ticket tracking system for a help desk? I have a friend who needs something that is web based and tied to an SQL database. If someone has already started on something, I would love to see what they have.
What he said. Also, it would be great if such a system had hour/project tracking features too. I'm looking for something like that for my company.
We're working on such a product at the moment. We should have an alpha-ish release out soon. Let me know if you want more information. -- Benno Rice "No, no. We're *sweet* and XNFP Aries Dark Subculture- *innocent* evil bastards." friendly Internet Geek benno@netizen.com.au "Defend your joy"