-----Original Message----- From: Robert OConnor [mailto:rocon@pivot.net] Sent: Friday, April 09, 1999 9:05 AM To: zope@zope.org Subject: [Zope] access to zope.com ? a bad router
Again today I couldn't access the zope.com website. The trace reveled:
1 1184 ms 109 ms 105 ms stan-m010.cybertours.com [208.153.18.2] 2 110 ms 110 ms 110 ms stan-r1.pivot.net [206.98.61.126] 3 115 ms 115 ms 109 ms prtl-r0-e3-0.cyberTours.com [206.98.60.253] 4 120 ms 120 ms 114 ms borderx1-hssi4-0.Boston.cw.net [204.70.179.109]
5 125 ms 129 ms 119 ms core-fddi-0.Boston.cw.net [204.70.2.33] 6 125 ms 120 ms * core4.WestOrange.cw.net [204.70.4.77] 7 129 ms 124 ms 125 ms sprint3-nap.WestOrange.cw.net [204.70.10.226] 8 * 125 ms 119 ms pnnj-01.core.exodus.net [192.157.69.25] 9 * * 135 ms dcr01-h10-0-0.jrcy01.exodus.net [209.1.169.209]
10 135 ms 130 ms 127 ms bbr01-p1-3.jrcy01.exodus.net [216.32.173.122] 11 130 ms 135 ms 131 ms bbr01-p5-0.hrnd01.exodus.net [209.185.249.214] 12 140 ms 124 ms 134 ms bbr02-p6-0.hrnd01.exodus.net [209.185.249.2] 13 220 ms 204 ms 205 ms bbr02-p0-1.irvn01.exodus.net [209.185.9.206] 14 205 ms 204 ms 205 ms dcr02-p0-0-0.irvn01.exodus.net [209.185.249.9] 15 210 ms 205 ms * rsm-ir-b-vl920.lan.exodus.net [209.67.128.102] 16 269 ms * * zope.org [209.67.167.110] 17 204 ms 205 ms * zope.org [209.67.167.110] 18 * 205 ms 204 ms zope.org [209.67.167.110]
Is there a problem with an exodus.net router. Is exodus.net the zope ultimate provider?
This is the third time this week.
Bob(o), I don't want to be biased here, because Scott does a great job for us and I might get the feeling of backing him despite hard facts about his provider (Exodus). I do have a bit of background in this, because I used to own an ISP. We have had occasional problems getting responsiveness from codeit, but nowhere near as bad as it used to be when we had our old connection. The old connection was slow or dead all the time, day or night. With Erols, our new provider, maybe two or three times a week, at about 2-3pm, for a few minutes, the response is slow. I write this off as bad Internet weather. Our old provider, however, just plain stank, and so did their provider, Cable and Wireless (cw.net). The thing about traceroutes is they're deceptive. From your perspective it looks like it's Exodus's fault, but where, really, is that packet getting dropped? Remember, traceroute's use ICMP, and ICMP 'dropped packet' datagrams are not generated for other ICMP datagrams. So it may look like an exodus router is unreachable or is dropping packets, when it was really a Cable and Wireless router that dropped the ICMP *reply*. There is really quite a bit of action going on, and no way to tell where the packes are really getting dropped. Sometimes, a router may seem 100% reachable when you ping (traceroute) it, but if you ping or traceroute *through* it, the chances or a packet getting droped increase alot. This makes it look like the problem is beyond that router, when it is really that router. If we ran a traceroute to *you*, I wouldn't doubt it if it looked exactly the opposite situation. So who's fault is it? It could be many things. I don't want to get into the problems with overload at NAP exchange points, and then there's the political issues: Provider X is sending much more packets over Y's network than Y is over X's, so Y throttles back their router to toss the difference and 'level' the 'field'. I do know these things: 1) Our old provider went through Cable and Wireless, and the access sucked *all the time*. 2) We now use Erols, and the access is good, *most of the time*. 3) Every and all exchange points (NAPs) on the Internet are 100%+ capacity during peak hours. 4) Traceroutes are deceptive for all measurements, except unidirectional hop counts (packets usualy never take the same way back because of 'hot potato' routing) 5) Only hosting networks who can afford multiple large pipes (45Mb+) to dispersed providers can boast near perfect availability all the time. Codeit has a 10Mb connection to Exodus. The provider I ran had two T1s (3Mb). The ** are not meant to be emphasized, but to be mark off as qualifiers, nothing is ever true all the time on the Internet. Do you dial in? If so, perhaps you can put some time into helping us reasearch this. Often, if you call up a dial up provider and say "hey, I need a really solid connection to this one site, can I just try you out for a day to see if your better than what I got"? They'll sign you up and let you cancel the next day without charging you. Make a deal. Make sure they don't use the same NSP (National Service Provider, ie Cable and Wireless) as you do. Now, try the access from the other provider. Compare the ping times and traceroutes and see what comes up. -Michel
-bobo connor bob@rocnet.com
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