Meehan, Francois wrote:
Hi all,
I have been looking for an open source issue tracking/Help desk solution for quite some time.
My requirements are:
1) Must be a Zope app as I want to learn zope and introduce the technology at work. I believe the best way to sell Zope at my company is to implement it with an Issue tracking application.
2) Issues can be fed into the system via e-mail
3) Must support file attachments (not necessarily from the e-mail interface)
4) Has nice interface and good searching tools.
Jens Vagepohl has a product called JTracker. Its supports email of issues but doesn't support attachments. I asked Jens to add the emailing feature awhile ago and he did it in like two days. You might be able to get him to add the file attachment feature. I'd like it also... http://www.dataflake.org/software/jtracker - Matt