On 3 Dec 2000, at 12:00, Jason Cunliffe" <jasonic@nomadicsltd.com> wrote:
But his post does in fact seem to be a common first-time experience. So I would like to suggest a sensible super-newbie-oriented adjustment to _all_ future Zope installations:
While i really agree to that (always in term of bringing Zope to the masses), this remains me a **very common** comment i often receive. First, forget all what you know about web programming, languages, python and zope. Imagine you're just a good buddy who only wants to be convinced to allow you to use whatever tool you propose (yes evangelization...) Each time they see the message "Zope Error" (even for unauthorized login ! or your own programing error) they are telling "pfffffff this software is really buggy", and the poison is here. So i would suggest, as a "marketing" feature to change the error message to something more accurate or at least who doesn't imply Zope (something like "your code sucks" .. just kidding !). I know that i can patch zope (and i've done it) to change the general error message but this would be a general benefit for non technical people if they can leave this bad feeling about "Zope Error", because it's NOT a zope error, and finaly this simple thing makes more against Zope than a lot of real complain wich remains out of the knowledge area for managers or executives. Regards. Didier.
Didier Georgieff wrote:
Each time they see the message "Zope Error" (even for unauthorized login ! or your own programing error) they are telling "pfffffff this software is really buggy", and the poison is here.
So i would suggest, as a "marketing" feature to change the error message
I agree 100%. "Zope Exception" might be a better choice. I have had several people send me an error report because they don't read the exception message that basically says "you must enter a first & last name." As soon as they see "Zope Error" they quite and tell you there is a problem. Then again maybe this is where I need to build my own standard_error_message? Instead of letting it fall through to Zope's. -- Tim Cook, President -- Free Practice Management,Inc. | http://FreePM.com Office: (901) 884-4126 Censorship: The reaction of the ignorant to freedom.
Also, (maybe its already there) it would be usefull for the traceback information to be displayed in the page rather than having to view the source.... All this generic Zope Error stuff is rather silly. At least have a bit somewhere to change the error level so the end-user can see this mundane message that means very little (so not to confuse or scare them too much) and allow the developer to get the full scoop on what happened or didnt happen. Paz Tim Cook wrote:
Didier Georgieff wrote:
Each time they see the message "Zope Error" (even for unauthorized login ! or your own programing error) they are telling "pfffffff this software is really buggy", and the poison is here.
So i would suggest, as a "marketing" feature to change the error message
I agree 100%. "Zope Exception" might be a better choice. I have had several people send me an error report because they don't read the exception message that basically says "you must enter a first & last name." As soon as they see "Zope Error" they quite and tell you there is a problem.
Then again maybe this is where I need to build my own standard_error_message? Instead of letting it fall through to Zope's.
-- Tim Cook, President -- Free Practice Management,Inc. | http://FreePM.com Office: (901) 884-4126 Censorship: The reaction of the ignorant to freedom.
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On Mon, 4 Dec 2000, Paul Zwarts wrote:
Also, (maybe its already there) it would be usefull for the traceback information to be displayed in the page rather than having to view the source.... All this generic Zope Error stuff is rather silly. At least have a bit somewhere to change the error level so the end-user can see this mundane message that means very little (so not to confuse or scare them too much) and allow the developer to get the full scoop on what happened or didnt happen.
may be with a general option to turn off all error messages in a production site! a malicious user can gain some insight of a site feeding some wrong url to see zope error traceback. []s, Mario O.de Menezes "Many are the plans in a man's heart, but IPEN-CNEN/SP is the Lord's purpose that prevails" http://curiango.ipen.br/~mario Prov. 19.21
participants (4)
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Didier Georgieff -
Mario Olimpio de Menezes -
Paul Zwarts -
Tim Cook