Thanks Matt, A very direct, plain-speaking description. I have one correction to suggest. In Section "THE LIKELY SUSPECTS", Paragraph III <<This is highly usual, but it can happen.

...

This is highly unusual, but it can happen.

Thanks again for the great document. This is what will make Zope the webbapp platform of choice. John Matthew T. Kromer wrote:

I've put together a document describing most of our recent stability issues, and their solutions, up on

http://www.zope.org/Members/matt/StabilityHOWTO

Included in the document is a number of tips for trying to tweak zope if you are having problems to narrow down a probable cause.

Note that to the best of our knowledge, Zope 2.5.1 and Zope 2.4.4 (both beta releases) in conjunction with Python 2.1.2 solve all known *Zope* problems. However, other products may have their own issues; part of the job of this HOWTO is to provide some degree of guidelines for how to report a problem to Zope, such that Zope Corporation and the Zope community can perform diagnosis and produce a remedy.