-----Original Message----- From: Dylan Jay [mailto:djay@cse.unsw.edu.au] Sent: Friday, June 11, 1999 2:29 PM To: zope@zope.org Cc: support@digicool.com Subject: URGENT: Can't start up zope.

I was doing some external method work on our production server (silly boy) and something went very wrong. Every time I start zope it will crash. This is both as an NT service and using ZHTTPServer. ZHTTPServer gives a stack dump that mentions initializing products and factories and stuff (unfortunatly my office has a power outage currently so I can't the dump or the data.bbb until 5 hours or so). Using the bbb.py it reports no corruptions so I can only presume the database contains some configurations that screws up zope. To make matters worse our expensive backup solution doesn't seem to have backed up data.bbb.

Can you send us this traceback? Did a power outage occour while the server was running? Did the machine not get shut down properly and this this problem happened? Or did it just happen after a clean shutdown (ie, what was the state of the server before coming up the first time with this error). -Michel

What I need to know are a) What the likely causes of a something like I'm describing? I realize I havn't given much to go on, but ANY information you can give me at this point would very very appreciated. b) What tools do I need to modify the data.bbb. I can convert it xml ok but it seems there's no way to convert it back. Is there any tool where I can just roll back the last few transactions? (This may not work actually as it was probably the external method that did the damage).

In case its relevent I guess I should include some detail of the external method I was working on. It was a method to determine if a user had permission to view an object. It looked at a users roles and the roles for the view permission. It would recurse with the parent if the object aquired roles.

Thanks in advance for any ideas anyone has.

Dylan. djay@lucent.com