I'm looking for an issue tracking product for Zope. I would like a web-based app where my customers can log support requests etc and I can keep track of the status of each issue. I have already found a few candidates on zope.org but can anyone recommend a good one? Preferably one that's quick and easy to get up and running, not too complicated. T.
We use CMFCollector with a few mods on all our projects, it could be slightly more usable (one day we'll make it so...) but it does the job admirably. It's in the CVS checkout of the CMF. Follow INSTALL.txt to get it running. seb On Tue, 2002-03-26 at 14:14, Tom Nixon wrote:
I'm looking for an issue tracking product for Zope. I would like a web-based app where my customers can log support requests etc and I can keep track of the status of each issue. I have already found a few candidates on zope.org but can anyone recommend a good one? Preferably one that's quick and easy to get up and running, not too complicated.
T.
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At 14:14 2002-03-26 +0000, Tom Nixon wrote:
I'm looking for an issue tracking product for Zope. I would like a web-based app where my customers can log support requests etc and I can keep track of the status of each issue. I have already found a few candidates on zope.org but can anyone recommend a good one? Preferably one that's quick and easy to get up and running, not too complicated.
Mine!! Probably the simplest and easiest one to use. http://www.zope.org/Members/peterbe/IssueTrackerProduct It was designed as an issue tracker for websites (as opposed to software development). With it, the problems are made the central thing instead of who's gonna resolve them. Peter PS. I'm working on a major improved release that'll be ready in a couple of weeks hopefully. That'll be the dogs bollocks.
On Wed, 27 Mar 2002 01:14, Tom Nixon wrote:
I'm looking for an issue tracking product for Zope. I would like a web-based app where my customers can log support requests etc and I can keep track of the status of each issue. I have already found a few candidates on zope.org but can anyone recommend a good one? Preferably one that's quick and easy to get up and running, not too complicated.
If you don't particularly care that the data isn't stored in the ZODB (but it doesn't require you to set up an SQL database or anything silly like that), then use Roundup: http://roundup.sf.net/ Full-featured, flexible, etc, etc. Richard
Use the Tracker object from ZWiki. It seems to have the proper amount of simplicity and completeness for both admin and end user. -- Michael -- ----- Original Message ----- From: "Richard Jones" <rjones@ekit-inc.com> To: "Tom Nixon" <tom.nixon@aim23.com>; <zope@zope.org> Sent: Wednesday, March 27, 2002 2:46 PM Subject: Re: [Zope] Issue tracking
On Wed, 27 Mar 2002 01:14, Tom Nixon wrote:
I'm looking for an issue tracking product for Zope. I would like a web-based app where my customers can log support requests etc and I can keep track of the status of each issue. I have already found a few candidates on zope.org but can anyone recommend a good one? Preferably one that's quick and easy to get up and running, not too complicated.
If you don't particularly care that the data isn't stored in the ZODB (but it doesn't require you to set up an SQL database or anything silly like that), then use Roundup: http://roundup.sf.net/
Full-featured, flexible, etc, etc.
Richard
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Here's a url: http://zwiki.org/ZwikiTracker . It was inspired by Peter Bengtsson's.
participants (6)
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Michael Fair -
Peter Bengtsson -
Richard Jones -
seb bacon -
Simon Michael -
Tom Nixon