I recently purchased the binary version of Zope4Intranets (Z4I) from Zope Corporation. The software was supplied without a user manual. I asked for a user manual and was supplied with one. The title page identified it as being for Zope4Intranets binary. However, all of the contents related to the full source code version of Zope4Intranets. For example, only Unix systems are detailed, while the binary version is only available for Windows. Significant portions appear to be missing. For example, under Section 2: Setup and Installation there are three topics listed - Deploy Zope, Configure Zope4Intranets and Build and run a Zope4Intranets server. In my manual, only the first section, deploy Zope, is included and all the instructions are for Unix systems. The instructions provided are inadequate for me to utilize this software. I am based in Australia, and my company has paid over $US3000 for this product. Zope Corp. has now offered me a choice: they will send me the manual for the full source code edition of Zope4Intranets (which is no doubt for Unix) or they will refund the purchase price. I have no idea what to do. To some extent, my job is at stake on this project. I am an experienced Python programmer, but have only built very simple Zope sites. Does anyone have any help or advice on Zope4Intranets, or can anyone offer me any insight into the contents of the full manual? I need only the first few steps, but Zope Corp. seems reluctant or unable to supply these. Many thanks for any help or suggestions. I have been very surprised to be so shabbily treated by Zope Corp. regards, Scott Lewis -- Scott Lewis Business Systems Analyst e: scottl@palamedia.com.au p: 61 3 9856 3905 f: 61 3 9856 3999 w: www.abix.com.au smartBIX: www.smartbix.com.au ABIX - tools for the information economy ABIX is operated by Business Intelligence International Pty Ltd and is wholly-owned by Palamedia Ltd. [The contents of this email are confidential and not intended for publication.]
Hi,
I recently purchased the binary version of Zope4Intranets (Z4I) from Zope Corporation.
I never knew there was such a beast! It must be new.
I am based in Australia, and my company has paid over $US3000 for this product. Zope Corp. has now offered me a choice: they will send me the manual for the full source code edition of Zope4Intranets (which is no doubt for Unix) or they will refund the purchase price.
Frankly, in the absence of any other options, these sound pretty good to me! I assume you were hoping for a binary-only edition of the docs. But if you've got Z4I actually running now, and the remainder of the docs are there, you're really not missing very much by not having the "Configuring Zope4Intranets" and "Build and Run a Zope4Intranets Server". They, predictably, deal with configuring, building, and running a Z4I server. If your Z4I is already running, you don't need to do any of the steps that they entail. Furthermore, in my copy of the Z4I docs, these sections are each only about one or two pages long and deal exclusively with buildouts under UNIX.
I have no idea what to do. To some extent, my job is at stake on this project. I am an experienced Python programmer, but have only built very simple Zope sites.
I'm confused. You apparently have a manual that is missing some pages, none of which are really applicable for your version of the software. You've been offered those pages or your money back. What would actually make you happy in this scenario?
Does anyone have any help or advice on Zope4Intranets, or can anyone offer me any insight into the contents of the full manual? I need only the first few steps, but Zope Corp. seems reluctant or unable to supply these.
I run Z4I under UNIX, and those sections of the source manual deal specifically with the commands used to build a Z4I server using CVS and used to run a Z4I server using UNIX commands, none of it is applicable to a Windows binary install. At least in my (probably older) copy of the source manual, that is.
Many thanks for any help or suggestions. I have been very surprised to be so shabbily treated by Zope Corp.
I'm surprised you consider this shabby! Try to think of all the manuals you didn't get when you bought all those copies of Windows! ;-) - C
[scott lewis] ...
Does anyone have any help or advice on Zope4Intranets, or can anyone offer me any insight into the contents of the full manual? I need only the first few steps, but Zope Corp. seems reluctant or unable to supply these.
Can you characterize what it is you're stuck on? Installing Z4I on Windows is a two-step process: 1. First install Zope for Windows, by clicking on the Zope installer .exe. 2. Then install Z4I, by clicking on the Z4I installer .exe. A subtlety is that, in step #1, you should *not* accept the Zope installer's offer to run Zope as a Windows service. You *do* want to accept the Z4I installer's offer to run Z4I as a Windows service. If you accept both offers, things get confused. That's about it. It's much harder to set up on Linux (compared to clicking a couple buttons, what wouldn't be ...), so you need a few pages of text there to explain all those steps.
participants (3)
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Chris McDonough -
scott lewis -
Tim Peters