We use the term 'bussed' as in: "I had better document this in case I get bussed" -- run over by a bus. Seems appropriate sometimes... I posted this to the list a while back but since then a new version has come out. I use a tool to create Viewlets...step-by-step screen captures with call-outs and text balloons to fully show software procedures. The old version used Java and its own structure for the presentation. Worked great on Windows boxes but was flaky on other platforms. The new version generates pure Flash .swf files. Just upload them into Zope and link them in and away you go! Very nice accompaniment to printed docs or manuals. And, you can even print out the slides in a "Powerpointy" way. Very handy. The free version is fully functional with a watermark of the company's logo on it. And the Viewlets created with the free version can be compiled with the licensed version with no change. Half price for educational institutions. Worth a look. I'd love to see several Zope product how-tos done with Viewlets. http://www.Qarbon.com (pronounced "Carbon", I think) Have fun! -Allen -----Original Message----- From: zope-admin@zope.org [mailto:zope-admin@zope.org]On Behalf Of Fearless Froggie Sent: Friday, October 18, 2002 12:42 PM To: Zope@zope.org Subject: Re: [Zope] Training My Users

I'm going to be teaching a course to get some people started using Zope.

I haven't (yet) had to teach anybody to use zope, but I have had to teach others how to use other web based content management systems. Two things really helped out: 1) Create a step by step manual that explains exactly how to do all the tasks you want them to be able to do. I found that what was really painfully detailed for me, was barely adequete for them. What's really obvious to you, won't be adequete to them. And PRINT IT OUT! That way they can make notes, etc, while you're explaining things to them. I found that creating that manual took forever, but it's helpful in case I get run over by a bus tomorrow, and it gives users something to consult when they have questions. 2) I just show users what they need to know and try to remove the clutter. That way they're less confused. I don't know if that's the kind of information you're looking for, but maybe it'll be helpful. Rita Mikusch __________________________________________________ Do you Yahoo!? Faith Hill - Exclusive Performances, Videos & More http://faith.yahoo.com _______________________________________________ Zope maillist - Zope@zope.org http://lists.zope.org/mailman/listinfo/zope ** No cross posts or HTML encoding! ** (Related lists - http://lists.zope.org/mailman/listinfo/zope-announce http://lists.zope.org/mailman/listinfo/zope-dev )