Dennis Nichols <nichols@tradingconnections.com> wrote:

At 11/29/00 03:42 PM, ethan mindlace fremen wrote:

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Dennis Nichols wrote:

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At 11/28/00 11:34 AM, albert boulanger wrote:

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Whether to go with portal products from Plumtree or iPlanet.

If this implies that you are considering using Zope's PTK, then you should be aware of this: You can *not* get commercial support from Digital Creations for PTK because PTK is not a released product. If you think you may need such support before PTK gets to 1.0, then you had best not use the PTK. But that's no reason to not use the rest of Zope.

This needs to be clarified. We actively do consulting with the PTK. If you want to enter into a consulting contract with Digital Creations that involves the PTK, that's not a problem.

If you decide you want to use the PTK yourself, there exists a mailing list and a product tracker. (see http://www.zope.org/Products/PTK ) The PTK is under heavy development and is not a full release yet, so that does need to be taken into account if you wish to use it yourself.

What Ethan says, however true it may be, is contrary to my experience. I worked on developing a site based on PTK for several months and was within a month of going live, but had problems I could not solve, either alone or with the help of the mailing lists. I contacted DC via email, explained what my problems were, and asked how to arrange for consulting time. That was 11 weeks ago, on 10 Sept 2000. The very next day I received an email from Gary Graham (gary@digicool.com, Director, Sales & Marketing) stating:

"PTK is a 0.01 release and not commercially supported yet. Zope is commercially supported yet. Zope.org is the best PTK source at present until we are able to release a commercially supportable version."

I think we need to distinguish between "support" and "consulting". DC is primarily a *consulting* company (we build custom software for our clients), which also sells support contracts for Zope. Because the PTK is not (yet) a "released product", we don't (yet) sell support contracts for it; we *do* use it in consulting engagements, however. Tres. -- =============================================================== Tres Seaver tseaver@digicool.com Digital Creations "Zope Dealers" http://www.zope.org