[Zope-CMF] LazyFilter and Effective Dates(workflow)

[Antonio Orlando]

[Sorry for the late, but you know... Brazil wins the world cup... monday 
was holiday...]

In my point of view, its easier to do this "application" with a DB. My 
only argument: "information" that will be updated often - use a 
database. If you think to keep the "history" of the "calls" - probably 
will be better serched by a database.

I really don't know how workflow works, but I think you can do what you 
want. So watch out with what you want...

my $0.01

Antonio Orlando


Jon Edwards wrote:

>>Maybe I'm not understanding your point, but what you
>>want to do will only work if you have just one
>>"reader", because the "second reader" will see the
>>message as already read. So, you need a "review_state"
>>for every person in your site... (the "review_state"
>>its only for an item...)
>>
> 
> Yea, I see what you mean :-)
> 
> If it was something like email/messages, you'd need a tag for each recipient
> to show that they had viewed it - then maybe when all recipients had viewed
> it, you'd change the review_state to "read"
> 
> In my case, I'm thinking of something like a helpdesk application, where
> messages come in from users/patients, and have to be responded to in a
> certain timescale. You might have review-states of "unread", "read",
> "accepted", "done". The helpdesk manager just wants to know whether a new
> urgent message has been read by *any* of the staff, so he can make sure they
> don't miss the timescales for responding.
> 
> Maybe it's just me, but when I report problems to online fault-trackers, I
> wish they'd tell me more, specially if it's urgent. You sit there for a
> couple of hours wondering "Has anybody read it?". If it's a serious problem,
> I'd like to get an email to say, "Your message has been read at 11.57",
> then, "Your problem has been accepted by Mr X at 12.07".... and so on!
> 
> As I said, I'm just pondering possibilities at the moment, an wondered if
> anyone had used View as a workflow method... and whether it was a good/bad
> idea. :-)
> 
> Thanks for your thoughts
> 
> Cheers, Jon
> 
>