[Zope-Coders] July Bug Day Roundup

[Ken Manheimer]

On Tue, 10 Aug 2004, Ken Manheimer wrote:

> On Tue, 10 Aug 2004, Chris Withers wrote:
> 
> > Ken Manheimer wrote:
> > > I guess i think we could make progress talking each state through.
> > 
> > Sure, lets start from the top. What state does stuff go into when it's first
> > plonked into the collector?
> 
> "Submitted"
> 
>   This is the state for things that are awaiting handling, as opposed to 
>   being handled or closed/settled.
> 
>   Issues _can_ return here if they got into a being-handled or closed 
>   state but then lost that progress.  Eg, something that was assigned to a 
>   supporter, but then the supporter had to bail out and no other 
>   supporters could take it on.  Or something that was mistakenly closed - 
>   and no supporters can take responsibility for it.
> 
> That's my candidate for the first state.

A conversation with some folks here swayed me to a slightly different 
proposal for "Submitted".  Instead of replacing "Pending", it would be 
only for issues that have not been touched.  Comments would move issues to 
"Pending", and "Pending" would be where issues return if they are 
"unaccepted" moved out of a settled state without having an assigned 
supporter.

So i'm up to two states:

"Submitted"

  This is the state for things that are completely unhandled.  Comments 
  move "Submitted" issues to "Pending", and once out of "Submitted" issues
  generally do not return there.  (Until we discover a compelling reason 
  to recirculate issues back, they don't return here.)

"Pending"

  Issues that have been handled (have comments and/or other actions) but 
  are still awaiting substantial disposition (assignment or settlement).

  Issues _can_ return here if they got into a being-handled or closed 
  state but then lost that progress.  Eg, something that was assigned to a 
  supporter, but then the supporter had to bail out and no other 
  supporters could take it on.  Or something that was mistakenly settled, 
  but has no supporter to take its responsibility and so has to be 
  returned to an awaiting-disposition state - "Pending" is it.

Ken
klm at zope.com