[Zope-Coders] July Bug Day Roundup

[Chris Withers]

Ken Manheimer wrote:
> So i'm up to two states:
> 
> "Submitted"
> 
>   This is the state for things that are completely unhandled.  Comments 
>   move "Submitted" issues to "Pending", and once out of "Submitted" issues
>   generally do not return there.  (Until we discover a compelling reason 
>   to recirculate issues back, they don't return here.)

Even better! I can't see any reason for issues to return to "Submitted" 
given the definition here...

> "Pending"
> 
>   Issues that have been handled (have comments and/or other actions) but 
>   are still awaiting substantial disposition (assignment or settlement).
> 
>   Issues _can_ return here if they got into a being-handled or closed 
>   state but then lost that progress.  Eg, something that was assigned to a 
>   supporter, but then the supporter had to bail out and no other 
>   supporters could take it on.  Or something that was mistakenly settled, 
>   but has no supporter to take its responsibility and so has to be 
>   returned to an awaiting-disposition state - "Pending" is it.

Yep, even better too. Is there any way we could have issues that are in 
non-terminal states other that "submitted" be authomatically returned to 
Pending if they're been in their current state for longer than 1 month 
with no action (ie: comments or state changes) added?

cheers,

Chris

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