[Zope] help desk/trouble ticket product?

[srl]

On Wed, 10 Nov 1999, Clarence T. Pate wrote:

> Is anyone working on a product that resembles a trouble ticket tracking
> system for a help desk?  I have a friend who needs something that is web
> based and tied to an SQL database.  If someone has already started on
> something, I would love to see what they have.

What he said. Also, it would be great if such a system had
hour/project tracking features too. I'm looking for something like that
for my company.

srl