[Zope] help desk/trouble ticket product?

[Benno Rice]

On Wed, Nov 10, 1999 at 06:16:54PM -0500, srl wrote:
> On Wed, 10 Nov 1999, Clarence T. Pate wrote:
> 
> > Is anyone working on a product that resembles a trouble ticket tracking
> > system for a help desk?  I have a friend who needs something that is web
> > based and tied to an SQL database.  If someone has already started on
> > something, I would love to see what they have.
> 
> What he said. Also, it would be great if such a system had
> hour/project tracking features too. I'm looking for something like that
> for my company.

We're working on such a product at the moment. We should have an alpha-ish
release out soon.

Let me know if you want more information.

-- 
Benno Rice                                      "No, no. We're *sweet* and
XNFP Aries Dark Subculture-                      *innocent* evil bastards."
friendly Internet Geek
benno@netizen.com.au                                      "Defend your joy"