[Zope] Creating an e-mail interface for issue tracker...

Meehan, Francois Francois@iecholden.com
Wed, 19 Feb 2003 19:39:30 -0500


Hi all,

I have been looking for an open source issue tracking/Help desk solution for
quite some time.

My requirements are: 

1) Must be a Zope app as I want to learn zope and introduce the technology
at work. I believe the best way to sell Zope at my company is to implement
it with an Issue tracking application.

2) Issues can be fed into the system via e-mail

3) Must support file attachments (not necessarily from the e-mail interface)


4) Has nice interface and good searching tools. 

I found Issue Tracker from Peter Bengtsson. It is really nice, but there is
no support for creating issues from e-mail.

I have contacted the developer, but He has no plan for adding this feature
at this time. 

I would like to create it, but my knowledge in zope is way too limited,
don't know what is the best way to start this. I know I could use postfix to
deliver to a program, but from there...

Any ideas???


Francois